Category: Repair Case Study
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MacBook unable to power on without data loss
Model: MacBook 12” (Early 2015, A1534) The customer found that their MacBook couldn’t power on. They visited the Genius Bar and were informed that the logic board needed to be replaced. However, due to the model being considered vintage and parts for replacement being unavailable, the repair was not possible. They visited different repair centers, but some…
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MacBook Air unable to power on but charging is normal
Model: MacBook Air 13” (Early 2014, A1466) The customer found that their MacBook Air couldn’t power on, but the charging was functioning properly. They visited the Genius Bar and were informed that the logic board needed to be replaced. However, due to the model being considered vintage and parts for replacement being unavailable, the repair was…
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MacBook Pro unable to power on after using a non-Apple original USB-C charger
Model: MacBook Pro 14” (2021, M1 Pro, A2442) After using a non-Apple original USB-C charger and the MacBook Pro was unable to power on. The customer visited the Genius Bar and was informed that the logic board needed to be replaced, with data loss. Since the customer has no recent backup, they chose to have the…